WatchGuard has released Update 1 for Fireware XTM v11.7.4. This release includes an important bug fix in the Antivirus engine to resolve intermittent crashes. It is now available to download from the Support Center.
Note: There is no corresponding update to WSM.
Does This Release Pertain to Me?
The fixed issue was primarily reported on XTM 8 Series and higher appliances. But if you have an XTM 25/25-W/26/26-W, 3 Series, 5 Series, 8 Series, 800 Series, 1500 Series, 2500 Series, 1050 or 2050 device and use Gateway AntiVirus, you should upgrade to version 11.7.4 Update 1. Please read the Release Notes before you upgrade, to understand what’s involved.
Note: The Fireware 11.7.4 XTM update 1 does not apply to XTM 21/22/23 appliance owners, or Firebox X e-Series owners.
How Do I Get the Release?
XTM appliances owners who have a current LiveSecurity Service subscription can obtain this update without additional charge by downloading the applicable packages from the Articles & Support section of WatchGuard’s Support Center. To make it easier to find the relevant software, be sure to uncheck the “Article” and “Known Issue” search options, and press the Go button.
If you need support, please enter a support incident online or call our support staff directly. (When you contact Technical Support, please have your registered Product Serial Number, LiveSecurity Key, or Partner ID available.)
- U.S. End Users: 877.232.3531
- International End Users: +1.206.613.0456
- Authorized WatchGuard Resellers: +1.206.521.8375
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